AP
Aviwe P
1 reviews | Active since Feb 2023
22 Feb 2023, 09:43
Vox Telecom
A whole month of waiting for my fibre to be installed. Sadly I have to be the one following up each and every day. I was advised that it would be installed within 7-12 days. It's been 12 days and an extra week. I am sure I will be billed R600 like I've used the WIFI.
I definitely wouldn't recommend
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Feb 2023, 10:34Good day, Aviwe P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Feb 2023, 10:34
Official
Good day, Aviwe P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Feb 2023, 10:22Good day, Aviwe P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider installation is scheduled for 24/02/23
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider installation is scheduled for 24/02/23
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox
Vox Telecom's reply23 Feb 2023, 10:22
Official
Good day, Aviwe P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider installation is scheduled for 24/02/23
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider installation is scheduled for 24/02/23
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox