Vox Telecom

Recently I wanted to move my equipment due to moving and I contacted VOX about this as I wished them to remain as my service provider, I was then informed that the move will not me possible and that I would have to cancel my exiting agreement and pay a cancellation fee and start a new contract with the new address. I found that this process is unnecessary and would lead me to incurring expenses not foreseen nor agreed to. I find it especially concerning considering the fact that until that point I was pleased with their service and was only when we requested the move that a certain National Sales Manager indicated the difficulty in this simple procedure . The manner in which this person dealt with this situation is not only unbecoming of a company of this stature, but also the manner in which we treated as loyal paying customers. This has left a bad taste in our mouth and as such we do not recommend the services of VOX.