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jerry V
1 reviews | Active since Feb 2016
07 Feb 2018, 13:41
Vox Telecom
We running a business and having endless problems from Vox Telecom. We cant receive calls or make calls out. We reported the problem but just no feedback or help from Vox. We loosing money with our phones not working. We contacted our account manager and he said someone will be in contact with us, still nothing.
That is not acceptable. Please attend to this problem, and try to sort out this issue. We need to communicate with my customers!!!
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Replies (2)
Vox Telecom's replyOfficial
07 Feb 2018, 14:06Good day Jerry.
Thank you bringing this to our attention.
Kindly note that we are currently attending to your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Best regards,
Vox Telecom's reply07 Feb 2018, 14:06
Official
Good day Jerry.
Thank you bringing this to our attention.
Kindly note that we are currently attending to your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Best regards,
Vox Telecom's replyOfficial
08 Feb 2018, 09:16Good morning Jerry
As per the feedback we have received from our team your Voice Account services have been restored yesterday afternoon. Thank you for your patience while our team attended to the matter.
Please do not hesitate to contact our 24/7 Support Center should you have any other further queries or need immediate assistance at *** | help@voxtelecom.co.za
Regards,
Vox
Best regards,
Vox Telecom's reply08 Feb 2018, 09:16
Official
Good morning Jerry
As per the feedback we have received from our team your Voice Account services have been restored yesterday afternoon. Thank you for your patience while our team attended to the matter.
Please do not hesitate to contact our 24/7 Support Center should you have any other further queries or need immediate assistance at *** | help@voxtelecom.co.za
Regards,
Vox
Best regards,