SH
Sandra H
1 reviews | Active since Jan 2022
13 Apr 2022, 09:42
Vox Telecom 🙈
Ai Vox, here you go and dissappoint us again. We've been with you for 8 months, but it's really a challenge to depend on Fibre connection from your side. You have received full payment from January to March via EFT, and proof of payments were provided to you. Our Fibre has been off since 01 April. Our debit order is suppose to go off on 15th. Do you really deserve full payment for April? Would Vox Telecom pay service providers in full if service was not rendered??
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Apr 2022, 10:44Good day , Sandra H
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Apr 2022, 10:44
Official
Good day , Sandra H
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Apr 2022, 12:47Good day, Sandra H
Thank you for your patience whilst this matter was being investigated.
Kindly note that your collections manager has corresponded with you pertaining to your billing dispute and the outcome thereof.
Your collections manager will remain in contact until resolved.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that your collections manager has corresponded with you pertaining to your billing dispute and the outcome thereof.
Your collections manager will remain in contact until resolved.
Kind Regards,
Vox
Vox Telecom's reply22 Apr 2022, 12:47
Official
Good day, Sandra H
Thank you for your patience whilst this matter was being investigated.
Kindly note that your collections manager has corresponded with you pertaining to your billing dispute and the outcome thereof.
Your collections manager will remain in contact until resolved.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that your collections manager has corresponded with you pertaining to your billing dispute and the outcome thereof.
Your collections manager will remain in contact until resolved.
Kind Regards,
Vox