GvdW
Gideon van der Watt

1 reviews | Active since Sept 2019

15 Feb 2023, 08:25

VOX Telecom

VOX Telecom advertise satellite internet connection but are unable to install and will use ALL the excuses in the world to delay or not to deal with the installation. RICA criteria is used often as an excuse to proceed. Why is it that we in South Africa get confronted with BAD service , *********** technical people ?

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 Feb 2023, 09:45
Official
Good day, Gideon van der Watt
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox
Vox Telecom
Vox Telecom's reply17 Feb 2023, 11:50
Official
Good day,  Gideon van der Watt

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation from the onsite support team,  that the satellite installation has been completed, and the link is active. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Regards 
Vox