SB
Sipe B
1 reviews | Active since Aug 2016
03 Jun 2023, 15:32
VOX Teleclowns
Very very very very bad customer service. I have been without connection for 3 days. I was told that Frogfoot would send an agent, and to this day, I still not heard or received a visit from an agent. I have raised this more than 5 times with Vox and I am told that the matter has been escalated. I STILL HAVE NO CONNECTOOM
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jun 2023, 16:05 Good day, Sipe Bacela .
Thank you for your review.
Kindly note that the details of your query has been sent to the Projects team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Projects team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jun 2023, 16:05
Official
Good day, Sipe Bacela .
Thank you for your review.
Kindly note that the details of your query has been sent to the Projects team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Projects team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
09 Jun 2023, 13:36Good day, Sipe B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Jun 2023, 13:36
Official
Good day, Sipe B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,