1 reviews | Active since Jun 2021
Vox tele-no service
Would have given them 0 stars if I could. Between Vumatel and Vox I don't know who is worse. There is absolutely no communication, they promise to phone you back regarding issues that need to be resolved, but never do. My various e-mails are still unanswered. I did not recieve any service whatsover, I had to buy mobile data for 2 weeks which cost me a fortune. The cancellations team advised me to cancel, ensuring me there would be no financial implications whatsover, just for R3000 to be debited from my account a month later. I would say that its pathetic service, but there is no service to begin with. Ordered a router from rain and I had internet a day later, something that Vox could not even do in two weeks, what a shame.
Thank you for your post.
Kindly note that we have escalated your complaint to the Project Management team for assistance.
We will give feedback shortly.
Kind Regards
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Project Management team for assistance.
We will give feedback shortly.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox