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Ian R

1 reviews | Active since Nov 2018

06 Mar 2023, 09:36

VOX Technical Support

Have you ever called VOX and had a response in under 4 minutes? then 1 second later the phone goes dead, or you get 'leave a message' and nobody gets back to you. And you were only second in line. You re call again, and again after 4 minutes you get music on the phone? It is now 20 minutes without any feedback.

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Mar 2023, 10:28
Official
Good day, Ian R

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply07 Mar 2023, 09:59
Official
Good day, Ian R
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Network Provider , Openserve restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Vox