AN
Azola N
1 reviews | Active since Oct 2016
16 Jan 2023, 12:38
Vox taking too long to activate
Starting to regretting moving over to vox. I cancelled an existing fibre line (Vuma infra) from another ISP end of December 2022. The line has been released. I have been trying to get Vox to activate since 03 January 2023. No feedback, only me doing all the calling, emailing, DMing on twitter, etc. How hard can fibre activation be?
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Jan 2023, 14:15Good day, Azola N
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Jan 2023, 14:15
Official
Good day, Azola N
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Jan 2023, 15:13Good day, Azola N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply20 Jan 2023, 15:13
Official
Good day, Azola N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox