VOX SUX

IN THE LAST 3 MONTHS WE HAVE TRIED TO GET A TECHNICIAN TO COME TO OUR HOUSE TO HELP WITH NETWORK CONNECTIVITY TO WIFI ROUTER EXTENDER. WE KNOW THAT IT WILL COST A CALL-OUT FEE, AND INDICATED THAT WE WILL PAY THIS. HOWEVER, OUR NUMEROUS ATTEMPTS TO BOOK THIS VIA YOUR CALL CENTER AND CHATBOT HAVE BEEN SUCCESSFUL. IF WE CANNOT RESOLVE THIS MATTER IN A WEEK'S TIME, NOTE THAT THIS WILL ALSO SERVE AS OUR NOTICE TO CLASS THE ACCOUNT. YOUR AFTER SALES SERVICES ARE ATROCIOUS.