DW
Daniel W
1 reviews | Active since Jan 2020
14 Mar 2022, 08:24
VOX suspends account even though payment was made the previous month
It is very difficult to get hold of someone at VOX to assist when you do have a problem. I made two payments last month, but they suspended my account this morning due to them not “seeing” a payment this month.
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Replies (1)
Vox Telecom's replyOfficial
14 Mar 2022, 09:31 Good day, Daniel D
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply14 Mar 2022, 09:31
Official
Good day, Daniel D
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox