Vox Support Frustratingly Poor

Customer service is absolutely terrible. First agent couldn't figure out what the problem was, and simply terminated the call. Next round, I was put through to three different agents, call ended up being terminated as I was transferred a final time. Third round, the agent could still not assist, and promised to phone back. Unsurprisingly, I'm still waiting, despite the urgency of the situation. I'll be looking at a new service provider, as they show no sense of urgency, no need for follow-up and an attitude of disengagement.