PW
Petrus W
1 reviews | Active since Nov 2018
17 Nov 2023, 20:17
VOX SUCKS!!!!
You suck! And your service sucks!
My 80Mbps line is running at 4Mbps for the whole day now! Have on hold to reach your customer for more than 4 hours and still have not reach a consultant.
You should close your business down if this is the customer “care” you offer!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
17 Nov 2023, 20:49Good day, Petrus
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Nov 2023, 20:49
Official
Good day, Petrus
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
PW
Petrus W's updateReviewer Update
18 Nov 2023, 05:03Thank you for cantacting me, it is appreciated. Please see how the customer support experience can be improved.
PW
Petrus W's update18 Nov 2023, 05:03
Reviewer Update
Thank you for cantacting me, it is appreciated. Please see how the customer support experience can be improved.
Vox Telecom's replyOfficial
21 Nov 2023, 09:02Good day, Petrus
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Nov 2023, 09:02
Official
Good day, Petrus
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox