CP
Chrissie P

1 reviews | Active since Jun 2023

09 Jun 2023, 19:52

Vox Sucks !

No Customer service what so ever , always the same issues .... we pay R600 a month to sit with no internet connection for days unending! And when we have to do our work we need to buy data !!!! Ffs 🤦🏼♀️ ***********???

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Jun 2023, 21:14
Official
Good day Chrissie P

Kindly note that we have received your complaint, thank you.
Note that there's currently a reported outage in your area.

The details of MICHAEL Botes  account have been escalated internally.

We will contact you shortly to assist with the resolution of your complaint. The reference is VOX***2 

Kind Regards
Vox Telecom
Vox Telecom's reply13 Jun 2023, 09:39
Official
Good day, Chrissie P
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox