RB
Robin B
1 reviews | Active since Oct 2023
29 Apr 2024, 14:58
Vox Sucks
I regret moving over to Vox, apart from appauling customer services, they're constantly having connectivity issues and blames Frogfoot. can't waiti for this year to be over so I can move lines. I have had issues with them since installation to now. they even blamed me for having thick walls in my house for a reason of poor connectivity LOL
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
29 Apr 2024, 15:40Good day, Robin
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Apr 2024, 15:40
Official
Good day, Robin
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
03 May 2024, 09:52Good day, Robin
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
The link is testing stable and will be moitored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
The link is testing stable and will be moitored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply03 May 2024, 09:52
Official
Good day, Robin
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
The link is testing stable and will be moitored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
The link is testing stable and will be moitored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox