LB
Lara B
1 reviews | Active since Feb 2024
06 Feb 2024, 16:29
Vox Sucks
I have never dealt with such an *********** company. It is absolutely shocking they are still in business, there is no way in the seven hells I would ever recommend a company this useless. The absolute lack of customer care is laughable. I cannot wait until my contract is over so that I can actually move over to a competent service provider and be free... Please, please, please, if you are reading this and considering vox, spare yourself months of hassle. Literally any company is better, you are welcome and I hope it burns to the ground!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Feb 2024, 16:50Good day Lara B ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply06 Feb 2024, 16:50
Official
Good day Lara B ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
07 Feb 2024, 10:30Good day,Lara B ,
Kindly note that we have received confirmation that the customer service team has made contact.
You are welcome to advise as to what your query pertains to in order for us to log a request with the relevant department to assist accordingly. There are no open tickets on your account.
Kind Regards,
Vox
Kindly note that we have received confirmation that the customer service team has made contact.
You are welcome to advise as to what your query pertains to in order for us to log a request with the relevant department to assist accordingly. There are no open tickets on your account.
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2024, 10:30
Official
Good day,Lara B ,
Kindly note that we have received confirmation that the customer service team has made contact.
You are welcome to advise as to what your query pertains to in order for us to log a request with the relevant department to assist accordingly. There are no open tickets on your account.
Kind Regards,
Vox
Kindly note that we have received confirmation that the customer service team has made contact.
You are welcome to advise as to what your query pertains to in order for us to log a request with the relevant department to assist accordingly. There are no open tickets on your account.
Kind Regards,
Vox