ME
Marius E
1 reviews | Active since Sept 2023
04 Oct 2023, 01:23
VOX still sucks🤬🤬🤬
Ive been connected for 2 weeks and already the **** is starting - no internet - went onto the portal for tech assistance and Im still waiting - it doesnt say much about the tech support let alone about the service from Vox - I should have done my homework and read all the negative reviews - I hope many people dont fall into the same trap !!!!!!🤬🤬🤬🤬🤬🤬
Helpful (0)
Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
04 Oct 2023, 07:46Good day, Marius
Thank you for your review.
Kindly note that the Support team did escalate your connectivity problem to Vumatel as the link is currently down on Vumatel.
We will follow up and provide feedback to you as soon as possible.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the Support team did escalate your connectivity problem to Vumatel as the link is currently down on Vumatel.
We will follow up and provide feedback to you as soon as possible.
Kind Regards,
Vox
Vox Telecom's reply04 Oct 2023, 07:46
Official
Good day, Marius
Thank you for your review.
Kindly note that the Support team did escalate your connectivity problem to Vumatel as the link is currently down on Vumatel.
We will follow up and provide feedback to you as soon as possible.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the Support team did escalate your connectivity problem to Vumatel as the link is currently down on Vumatel.
We will follow up and provide feedback to you as soon as possible.
Kind Regards,
Vox
ME
Marius E's updateReviewer Update
04 Oct 2023, 12:19Vuma are here and they said the problem is on your side😡😡😡😡😡😡😡😡
ME
Marius E's update04 Oct 2023, 12:19
Reviewer Update
Vuma are here and they said the problem is on your side😡😡😡😡😡😡😡😡
ME
Marius E's updateReviewer Update
04 Oct 2023, 13:43Oh come on guys - who’s to blame - it seems incompetence is the rule of the day -
ME
Marius E's update04 Oct 2023, 13:43
Reviewer Update
Oh come on guys - who’s to blame - it seems incompetence is the rule of the day -
ME
Marius E's updateReviewer Update
04 Oct 2023, 14:14This is how Vox resolve your issue - they close the ticketsimage.png 438.39 KB
ME
Marius E's update04 Oct 2023, 14:14
Reviewer Update
This is how Vox resolve your issue - they close the ticketsimage.png 438.39 KB
Vox Telecom's replyOfficial
04 Oct 2023, 15:39Good day, Marius
Thank you for your patience while the matter was being attended to.
Kindly note that we have received confirmation from Vumatel that they have been to site. The CPE was replaced and IP leases were renewed.
The connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being attended to.
Kindly note that we have received confirmation from Vumatel that they have been to site. The CPE was replaced and IP leases were renewed.
The connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply04 Oct 2023, 15:39
Official
Good day, Marius
Thank you for your patience while the matter was being attended to.
Kindly note that we have received confirmation from Vumatel that they have been to site. The CPE was replaced and IP leases were renewed.
The connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being attended to.
Kindly note that we have received confirmation from Vumatel that they have been to site. The CPE was replaced and IP leases were renewed.
The connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox