AJ
Alison J
1 reviews | Active since Oct 2014
15 Aug 2023, 20:01
VOX - STAY AWAY
Stay away!!! I was on a month-by-month contract. Cancelled a month before I stopped paying. You would imagen that if you don't pay, they cut you off! YES. I have no idea if they cut me off because I installed a new service supplier the month I gave my notice. I was so desperate to be rid of them I paid for both service providers that month. They keep on sending me demands to pay even though I sent their accounts department 3 emails and spoke to them once & i was on a month-to-month contract. HOW dare they threaten my good credit rating - because they don't know how to run a business. I am so done with them.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
15 Aug 2023, 20:58Good day Alison J
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply15 Aug 2023, 20:58
Official
Good day Alison J
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Aug 2023, 09:44Good day, Alison J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been attended to and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been attended to and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply18 Aug 2023, 09:44
Official
Good day, Alison J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been attended to and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been attended to and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
