AC
Annemari C

1 reviews | Active since Nov 2022

19 Dec 2022, 13:45

Vox sloppy service

I have been struggling and waiting and complaining now for 3 weeks non stop my fiber is still not installed. Most useless service provider that I have dealt with.

0
Replies (4)
Vox Telecom
Vox Telecom's reply19 Dec 2022, 14:27
Official
Good day, Annemari C 
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
AC
Annemari C's update19 Dec 2022, 14:29
Reviewer Update
Will see if you provide feed back because i hear the same vers from your branch evertime I phone them
Vox Telecom
Vox Telecom's reply21 Dec 2022, 14:10
Official
Good day , Annemari C
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that line has been activated and the installation has been completed. 
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email *** 
 
 Kind Regards, 
 Vox 
AC
Annemari C's update22 Dec 2022, 16:23
Reviewer Update
And its still not working ...and my billing has already started .