VOX - Shoddy disgusting service that simply does not work

Right. So let me continue my tyrade with my friendly vox service provider. I have one word for them. Clowns. A bunch of clowns. The sad thing is that i find clowns creepy but at least they provide some form of amu*****t to others. So let's give some more information on the leaders of telecommunications. I started using vox in July. Great. Things worked accept for one time that was rectified. Then we come to August. Cant complain there. Woohoo. So we enter into September where i had partial service. Then October descended onto my sad little soul where i had very little internet connection and then November smacked me like a monsoon on steroids. I have no internet. Lets look at what i am paying - R1300 a month. Lets review what i have so far if you will kindly allow me the opportunity to stand on my soap box. Ref numbers :vox***5. Vox***7. Vox ***6. Vox***1. In 13 November docket closed by Gift. 5 November docket closed by Francois. 3 November docket closed by Phillip. 21 October docket closed by Catu or something like that and 26 July docket closed by Martin. The crux of the matter is that within two hours of the cases being closed my internet bombs out. Its like the flattening of Hiroshima. Nothing works. Vox's vision and mission statement needs to be "I will escalate this Sir" this is dished out at every opportunity - at ad nauseum. I want to vomit every time I hear this. Lets share a little more of my frustration. Yesterday - again i contact my friends at vox to once again bring my problem to them and i was told that they would escalate my complaint to a technician. Lo and behold i was told that there is only one person available. Oh lord give me strength. BUT i was happily advised that i would only be contacted the following day. 15 hours later I'm still waiting for a phone call. So what do i do??????? I again call vox. I speak to Anita who dutifully advised me whilst having a screaming child with a voice like an injured banshee that she would escalete the problem. I guess there are drawbacks of working from home. At this point I'm in my hands and knees begging and pleading for something to he done. Guess what? "i will escalate this Sir" 🤢🤮 i asked for a manager. A manager called Hein called me. After explaining my continued dilemma verbatim as i have repeated this so many times. I then said that after all this i want a refund considering the lack of service from vox who offer a leading service of which their service is non-existant service. Of course he cant authorize this. So eventually i received a phone call from someone whos name i cannot recollect as i think i have spoken to nearly every single employee employed by vox. So we repeat a process that i have been through before - internet speed test. Guess what? My speed is non existent. So - my dilemma was once again escalated to MTM. I was told that i would be contacted once the speed was rectified. So far - no follow up call. I am waiting for Hiroshima to be unleashed once again where my reception once again its going to stop. What a bunch if crocks. So. At the end if all if this i sit with my eyes popping, mouth grimacing and sweat induced hairline. My frustration is going to drive me to drink and eventually put a revolver to my head where i can gently press the trigger slowly with relish. My my torment finally end