LK
Llewellyn K

1 reviews | Active since May 2010

27 Sept 2023, 09:17

VOX SETS FRESH STANDARDS FOR ISPs

After a rocky start to our relationship, VOX took harsh criticism to heart & dedicated themselves to a roots-to-leaftips change in client service.

Today VOX, especially technical support, sets fresh standards for ISPs in SA. Their quick reaction to complaints (MTN frequently drops the ball needing to have its backside constantly kicked), diligent follow-up (daily phone calls), solid social media monitoring & dependable response and professional management oversight.

Worth every cent &, what's more, worth imitating.

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Replies (1)
Vox Telecom
Vox Telecom's reply27 Sept 2023, 09:50
Official
Good day, Llewellyn

Thank you for taking the time the write this positive review! 
We appreciate the feedback ! :)

Regards 
Vox