VOX Service Sucks! Even if you are a big company.

We do not have a lot of downtime with Vox, but when it happens it takes them 3 days minimum to get some sort of resolution. The Account Managers does not get into action until you have complaint for 2 days. Really pathetic service!!! Luckily my contract renewal is coming up and will not stay with them. The problem is, all ISP's are pretty much the same, no one cares about customer service anymore!!