VOX service shocker

Have had great service for years but not so much over the last months.

No or intermittent internet service, many, many phones calls, setting changes etc all to no avail.

Technician was finally going to be dispatched last Monday but not a single communication since despite daily follow up calls.

We work and study from home and cannot accept this tardy service especially in today’s times.

Will certainly change ISP if not resolved by end of the week.