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KERRY P

1 reviews | Active since Jul 2023

26 Jul 2023, 10:48

Vox service complaint

I have been without fibre for over a week. I have called and my call never gets answered. You just keep holding on. I am extremely disappointed with VOX

0
Replies (3)
Vox Telecom
Vox Telecom's reply26 Jul 2023, 11:54
Official
Good day, KERRY P 

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
  
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 

Best regards,

KP
KERRY P's update27 Jul 2023, 11:19
Reviewer Update
Good day
I still have had no service from VOX !!!

Vox Telecom
Vox Telecom's reply28 Jul 2023, 13:13
Official
Good day, Kerry
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox  

Best regards,