LR
Lisa R

1 reviews | Active since Dec 2018

05 Dec 2024, 11:39

VOX **** SERVICE AGAIN!!!!

Vox sends me a whatsapp threats addressed to Jan that I have not paid. I AM NOT JAN AND I HAVE PAID. You then ask me to whatsapp a robot who cannot help. PLEASE FIX THIS AND DO NOT SEND ME WHATSAPP MESSAGES ADDRESSED TO JAN AND MAKE THREATS

0
Replies (1)
Vox Telecom
Vox Telecom's reply05 Dec 2024, 12:00
Official
Good day, Lisa R

Thank you for the review.

We can confirm that the WhatsApp was sent incorrectly. 
The matter was escalated to the relevant department for further investigation. 

We will revert with an update soonest.  

Regards 
Vox