Vox service absolutely Pathetic

Very disappointed We decided to get fibre trough vox

Sales person was awesome but then the nightmare begun the internet was installed first bill came i had to call in witch the line was transferred 4 times before an agent spoke to me and still could resoleve my problems for the full month they were suppose to credit the amount paid Then December the 16 tpaid R2900 they just switch of the internet had to beg like a dog for 2 Days straight to get it back on no priority to serve new clients witch i was told it would be credited what a ****ing joke right not to mention the new bill R45000 but they cant find the payment nor update the system i even ordered and wifi exstender witch still hasn't been delivered but I'm paying for it monthly send emails to account they don't reply nor do effort to correct things in there system but quick to switch off the agents dont even know whats going on themself worst than telkom really this is not acceptable no follow up nothing i have to waste airtime holding the line for a unprofessional agents please dont use thus company is hell sorting out our account There is no effort in sorting there clients absolutely disgusted👎👎👎👎👎👎👎👎👎👎👎👎