DG
Dewald G
1 reviews | Active since Sept 2021
09 Sept 2021, 12:13
Vox Service
The good: Technical Support is quite helpful.
The bad: Impossible to reach financial department. Sent out more that 15 mails over the course of 2 weeks, to several emails (including their so-called talk2us address), they are yet to respond. Completely left in the dark as they charged me with an excessive extra fee while providing no internet.
In short, difficult to provide a review without swearing about their level of service. What I seem to notice is; if the get their money, they don't give a ____ about you.
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Replies (1)Vox Telecom's replyOfficial
09 Sept 2021, 12:48Good day, Dewald G.
Thank you for your post.
Kindly note that we have escalated your complaint assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 Sept 2021, 12:48
Official
Good day, Dewald G.
Thank you for your post.
Kindly note that we have escalated your complaint assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
