Hellopeter
Share Your Experience
AP
ARIEL P

1 reviews | Active since Sept 2013

05 Dec 2024, 05:43

VOX SENDS INVOICE TOGETHER WITH SUSPENTION BOTICE. ARE THEY REAL ?

How can you be so *********** that on the 5th of the month you send an invoice and a suspension note, all at the same time ?? Demand an URGENT RESPONSE.

0
Replies (5)
Vox Telecom
Vox Telecom's reply05 Dec 2024, 07:28
Official
Good day,  Ariel
 
 Thank you for your review.
 
 Kindly note that we have escalated your enquiry to the debtors team for assistance.
 
 We will investigate the matter and provide feedback to you soonest.
 
 Kind Regards, 
 Vox 

AP
ARIEL P's update05 Dec 2024, 12:39
Reviewer Update
STILL WAITING FOR ANY KIND OF FEEDBACK.
AP
ARIEL P's update06 Dec 2024, 06:47
Reviewer Update
STILL NO ANSWER. DISGUSTING !
AP
ARIEL P's update07 Feb 2025, 09:08
Reviewer Update
STILL NO FEEDBACK AND STILL GET SUSPENTION NOTE AND INVOICE ON SAME DAY.
Vox Telecom
Vox Telecom's reply07 Feb 2025, 15:31
Official
Good day, Ariel
  
Thank you for your patience whilst this matter was being investigated. 
  
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox