Vox Satellite internet

The Vox technical department got hold me today. Made me bypass my WiFi router. Did some tests, he it is all good 🤬. Couldn't even get to near 10 meg. What a joke 😠. Then he tells that I cannot connect to a VPN or stream anything with satellite.😡 I was never told that I could not stream. Then he tells me I must connect to Vox web site so he can show me where it states that I cannot stream. My laptop is still connected to the modem via a cable. Low and behold I try log into Web site. Guess what, I couldn't connect. Tried 4 times. No go. So I say to the technician and now. He doesn't know. He logged a ticket with an oversees technical department. This is the Sixth ticket logged. Other five have never helped me. Vox I want out of this contract as you are absolutely useless. Come fetch all your stuff and don't to dare add penalties. I am totally down with your non existent service. Highly ****ed off. This going to be posted all over social media

So now Vox. No reply????