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Lars O

1 reviews | Active since Jul 2014

28 Oct 2015, 14:17

Vox satelite internet

After having vox internet for a year we are very unhappy with the quality.<br> <br> Extremely slow speed and very high latency compared to when we first got it installed.<br> <br> Help line offered very little help, they ran their tests but gave up after several errors.<br> <br> They changed their recharge rate to only recharge during daytime instead of 24/7.<br> <br> We asked for canceling the contract as we would prefer to look for other suppliers as their service is not worth what they charge a month.<br> <br> Cancelation fee of more than 6000 = a very greedy company that only want to milk as much money as they can out of the customer.<br> <br> <br> <br> <br> <br>

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Replies (1)
Vox Telecom
Vox Telecom's reply28 Oct 2015, 14:36
Official
Hello larsosten,

Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.

Regards,
Voxy
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Best regards,