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VX
Viwe X

1 reviews | Active since Sept 2023

23 Sept 2023, 14:40

Vox Review

Dealt with Tebogo Makhetha. Very professional.

0
Replies (7)
Vox Telecom
Vox Telecom's reply23 Sept 2023, 14:46
Official
Good day , Viwe X

Thank you for the positive feedback ! :)

Regards
Vox

Best regards,

VX
Viwe X's update24 Sept 2023, 17:30
Reviewer Update
Can we please get feedback on our ongoing to second week issue 
Vox Telecom
Vox Telecom's reply27 Sept 2023, 08:35
Official
Good day, Viwe
Vox would once again like to thank you for your positive review.
HelloPeter will be sending you a follow up email , To rate Vox on a scale 0 to 10
Please take the time to complete the follow up NPS score.
Regards - Vox 

Best regards,

VX
Viwe X's update27 Sept 2023, 11:27
Reviewer Update
We are nearing two weeks with no internet access. We have been false information that our issue would be “escalated “ but nothing has been resolved. If I could I would delete my initial positive review because even Tebogo has not responded to my queries even though he provided me with his email address to follow up
Vox Telecom
Vox Telecom's reply27 Sept 2023, 11:37
Official
 Good day, Viwe

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Best regards,

VX
Viwe X's update28 Sept 2023, 14:50
Reviewer Update
Another day, no service!!
Vox Telecom
Vox Telecom's reply28 Sept 2023, 15:11
Official
 Good day, Viwe

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Best regards,