MC
Mariska C
1 reviews | Active since Dec 2024
13 Apr 2026, 17:05
Vox repeatedly takes money from bank accounts of non-clients
I never used Vox Telecom services in my whole life. They keep on deducting a debit order to my account. I emailed their help desk repeatedly with no answer to my problem. My confidential info supp**** below. Reply by email only. No phone calls.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Apr 2026, 17:27Good day Mariska
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply13 Apr 2026, 17:27
Official
Good day Mariska
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Apr 2026, 13:38Good day Mariska
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 Apr 2026, 13:38
Official
Good day Mariska
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox