ZM
Zizipo M
1 reviews | Active since Feb 2021
08 Jun 2021, 08:14
Vox Refund my money!!!
Still waiting for my refund. The amounts are all of a sudden different. They’ve been promising me a refund since April! And they don’t keep in touch at all! Worst customer service ever!!!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
08 Jun 2021, 08:48 Good day, Zizipo M
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Jun 2021, 08:48
Official
Good day, Zizipo M
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 Jun 2021, 20:06 Good day, Zizipo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply09 Jun 2021, 20:06
Official
Good day, Zizipo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
ZM
Zizipo M's updateReviewer Update
11 Jun 2021, 10:43All a bunch of hogwash. These ****** with cracks don’t want to release my call recordings. Do not give business to vox!!!
ZM
Zizipo M's update11 Jun 2021, 10:43
Reviewer Update
All a bunch of hogwash. These ****** with cracks don’t want to release my call recordings. Do not give business to vox!!!