MA
Marlene A

1 reviews | Active since Jan 2016

18 Apr 2020, 19:10

Vox POOR SERVICE FOR ESSENTIAL WORKER

I am an essential services worker (Dr.) Need wi-fi to Tele-medicine with patients. 24 hours - NO WI-FI. Apparently it is weekend. Therefore I am unable to consult with my pasients until Monday!

0
Replies (2)
MA
Marlene A's update20 Apr 2020, 10:03
Reviewer Update
VOX have still not contacted me regarding lack of WIFI.
Made promises on Saturday morning.

MA
Marlene A's update21 Apr 2020, 13:01
Reviewer Update
I still have no WiFi (Since Saturday morning at 8:00).
It is now Tuesday afternoon. I have still not been contacted.
This morning I have been assisted by Lerato at the call centre. She was professional and helpful.
However, still no WiFi.