WD
W D
1 reviews | Active since May 2021
28 Jan 2025, 11:50
VOX poor service cancelled and they ask for ridiculous cancellation fees
I had a sattelite internet service installed by VOX. It was a total failure and their technicians couldn't get it to work. After several months of payimng for their failing service, I cancelled it. Now they are charging me an arm and a leg as cancellation fees. I'm ready for a court battle. I strongly advise that you don't get into the same situation. Stay away from this ver poor service whiich only leads to legal complications.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
28 Jan 2025, 11:55Good day, W D
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
Kind Regards,
Vox
Vox Telecom's reply28 Jan 2025, 11:55
Official
Good day, W D
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Feb 2025, 10:54Good day, W D
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 Feb 2025, 10:54
Official
Good day, W D
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
