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Mnqobi B

1 reviews | Active since Feb 2023

22 Feb 2023, 17:27

Vox Poor Service

I orderd an LTE sim card hoping to escape from rain. Its been 3 weeks and the sim card is not activated. What a nonsense business. One technician called me and wasted my time. My experience with Vox Telcom is worse than stage 8 loadshedding. This company is ***********!!!!!

0
Replies (4)
Vox Telecom
Vox Telecom's reply22 Feb 2023, 18:55
Official
 Good day,  Mnqobi Buthelezi 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 

MB
Mnqobi B's update22 Feb 2023, 19:08
Reviewer Update
Thats exactly what i get everytime i send you guys emails. Do you guys have quality assurance. If there is fire him coz wow!!!!
Vox Telecom
Vox Telecom's reply22 Feb 2023, 20:11
Official
 Good day,  Mnqobi Buthelezi 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 

Vox Telecom
Vox Telecom's reply27 Feb 2023, 08:27
Official
Good day,   Mnqobi Buthelezi

Thank you for your patience whilst this matter was being investigated. 

We received confirmation that the current router is not compatible with the services , Quotes were sent through for the router bundle options via email for consideration 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

 Kind Regards, 
Vox