PS
Pule S
1 reviews | Active since Jan 2022
30 Jan 2024, 14:58
Vox poor service .
Good day If you ever thinking of signing up with Vox . Don't bother as their customer service and every other department are unprofessional . I was on a contract for 12 months and it expired and it was converted to pay as you go or month to month. Meaning I get service for the month I paid. I requested that they cancel my account as I will no longer require their services and they are telling I need to give them a 30 days notice. This is just BS because I'm on pay as you use. If i don't pay them they suspend my service as I don't have any contract with them. so to everyone who is thinking of taking VOX please don't bother yourself.
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Replies (1)Vox Telecom's replyOfficial
30 Jan 2024, 15:39Good day, Pule S
Thank you for your review,
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your review,
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Jan 2024, 15:39
Official
Good day, Pule S
Thank you for your review,
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your review,
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
