VOX poor service
I have been battling for over a month now with poor internet connection. I am paying for a 10MB line but only get up to 6Mbs on it. I feel that I am paying for a service I am not getting. It is at a point where I cannot even stream any content. I have opened a ticket but waiting for over 2 weeks on that ticket resolution so I decided to cancel my service with them. Now I need to pay another month notice which I understand is contractual but expected some lenience as my service I am getting is ****.
Well I will take this one on the chin but no more recommendations from me to them!!!!!!
Good day Jaco.
Thank you for bringing this to our attention.
Kindly be advised that we will look into this matter with urgency and will be in contact with you soon.
Kind Regards
Vox Telecom
Good day Jaco.
Thank you for bringing this to our attention.
Kindly be advised that we will look into this matter with urgency and will be in contact with you soon.
Kind Regards
Vox Telecom
Good day Jaco
Kindly note that we have received confirmation from our Technical Department that they have been in contact with you and confirmed that the issue has been resolved.
Kind Regards,
Vox Telecom
Good day Jaco
Kindly note that we have received confirmation from our Technical Department that they have been in contact with you and confirmed that the issue has been resolved.
Kind Regards,
Vox Telecom