VOX - POOR SERVICE

App**** for a fibre connection to my son's home in med December 2020 and was sent a reference and saying it will be installed within 48 to 72 hours. To date NOTHING..... Nobody answers the telephone at their offices in Port Elizabeth. Nobody on standby ...? Because of this delay he is unable to take occupation of his home. If VOX has a plausable explanation I would like to hear.. VERY DISAPPOINTED ...cannot say I can recommend you Feel free to contact me.