MT
Madelein T

1 reviews | Active since Jul 2018

25 Jul 2018, 23:58

Vox PathetiFibre

After more than 2 months I have still not cancelled my Telkom wi-fi, as it is better than Vox. What a joke. Tried watching a 40 minutes Showmax program with my teenage son, had to pause every 10 minutes for 10 minutes to "catch up". What a joke. Looking for a full refund on fibre trenching, installation and subscription asap

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 Jul 2018, 07:03
Official

Good Morning Madelein.

Thank you kindly for bringing this matter to our attention.

Kindly note that we will investigate this matter for you and someone will be in contact with you.

Kind Regards

Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply26 Jul 2018, 07:05
Official

Good day Madelein,

Kindly note that we are unable to trace your account with the details provided.

Kindly share your Account ID in order for us to assist you with the complaint logged.

Kind Regards

Vox Telecom

Best regards,