VOX Pathetic support
Very quick to sign you up. Every technical support person either does not know or gives you the wrong advice. TWO weeks of over 20 phone calls and my issues are NOT RESOLVED. Seriously VOX ? I have been a customer for 5 years.
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Replies (2)
Vox Telecom's replyOfficial
11 Dec 2024, 15:59Good day, Mandy C
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply11 Dec 2024, 15:59
Official
Good day, Mandy C
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
13 Dec 2024, 11:47 Good day, Mandy C
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply13 Dec 2024, 11:47
Official
Good day, Mandy C
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,