LD
Llowellen D
1 reviews | Active since Oct 2020
09 Aug 2022, 20:49
Vox pathetic
What a pice of ******* fiber. My inernet buffers constantly, and no support. The expert says its because I use windows 7. Then says I must pay an extra R15 a month for sone or other ip thing. Why must I pay extra for something that is supposed to work in the first place? Emails do not get any attention. What am I paying for?
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Aug 2022, 22:04Good day, Llowellen
Thank you for your review.
Kindly note that we have received confirmation that the Support Manager has made contact with you this evening. We have escalated your query to for further assistance.
As agreed, the Support team will contact you tomorrow evening to assist with further troubleshooting.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have received confirmation that the Support Manager has made contact with you this evening. We have escalated your query to for further assistance.
As agreed, the Support team will contact you tomorrow evening to assist with further troubleshooting.
Kind Regards,
Vox
Vox Telecom's reply09 Aug 2022, 22:04
Official
Good day, Llowellen
Thank you for your review.
Kindly note that we have received confirmation that the Support Manager has made contact with you this evening. We have escalated your query to for further assistance.
As agreed, the Support team will contact you tomorrow evening to assist with further troubleshooting.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have received confirmation that the Support Manager has made contact with you this evening. We have escalated your query to for further assistance.
As agreed, the Support team will contact you tomorrow evening to assist with further troubleshooting.
Kind Regards,
Vox
Vox Telecom's replyOfficial
11 Aug 2022, 07:50 Good day, Llowellen D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your connectivity has fully been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your connectivity has fully been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply11 Aug 2022, 07:50
Official
Good day, Llowellen D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your connectivity has fully been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your connectivity has fully been restored.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox