JK
Jacques K

1 reviews | Active since Nov 2022

08 Nov 2022, 11:21

VOX Pathetic

Most unprofessional company I have ever came across, they came and checked why I don't have coverage on my second story of my house, they will send me quote to fix the problem...........that was in JUNE 2022, since then i have phoned and phoned, putting me through from here to there, but still nothing has been fixed. I recommend you think twice before joining VOX, they love your money but do not expect anything back in return from them , like for instance a service !!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Nov 2022, 12:39
Official
Good day ,  Jacques D 

Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply21 Nov 2022, 13:46
Official
Good day,  Jacques D
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the 2pack TP Link M4 was Installed successfully .
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox