CF
Christian F

1 reviews | Active since Jan 2021

23 Jan 2026, 15:48

Vox outages.

Probably because I live in the Free State people accept that we are more tolerant. We are NOT.!!! Constant outages and/or throttle. Not acceptable. Our livelihoods depend on internet accessibility. Show up or dissappear.

0
Replies (3)
Vox Telecom
Vox Telecom's reply23 Jan 2026, 16:00
Official
Good day,Christian 

Thank you for your review. 

 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

 We will provide feedback to  you soonest. 

 Kind Regards, 
Vox 

Best regards,

Vox Telecom
Vox Telecom's reply26 Jan 2026, 07:54
Official
 Good day,Christian
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately, we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting. 

Please provide us with alternate details or convenient time to reach out ?

Regrads Vox

Best regards,

Vox Telecom
Vox Telecom's reply27 Jan 2026, 10:52
Official
 Good day,Christian

Unfortunately the request had to be closed as we were unable to reach you. 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Regards
Vox

Best regards,