WV
Wendy V
1 reviews | Active since Jun 2026
03 Jun 2026, 19:05
Vox - outage always
Have this service littel over month. Wifi off 3 times already. Always outage. Instilation took more than 14 days. Why do we pay for services not working
Helpful (0)
Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
03 Jun 2026, 19:14Good day, Wendy
Thank you for your review.
Kindly note that the details of your query have been sent to the support team to investigate and assist.
We will provide feedback to you soon.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the support team to investigate and assist.
We will provide feedback to you soon.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jun 2026, 19:14
Official
Good day, Wendy
Thank you for your review.
Kindly note that the details of your query have been sent to the support team to investigate and assist.
We will provide feedback to you soon.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the support team to investigate and assist.
We will provide feedback to you soon.
Kind Regards,
Vox
Best regards,
WV
Wendy V's updateReviewer Update
05 Jun 2026, 09:19Day 5 no internet. Just recieve mail that it is not resoved yet. Why is there not back up plan? Why do we still pay in full with no service. This greate alot of financial strian on day to day and work related. When will the problem be fixed. I think to cancel and get a service provider. Got my service just over a month ago and had this happining 3 times already not a good start.
WV
Wendy V's update05 Jun 2026, 09:19
Reviewer Update
Day 5 no internet. Just recieve mail that it is not resoved yet. Why is there not back up plan? Why do we still pay in full with no service. This greate alot of financial strian on day to day and work related. When will the problem be fixed. I think to cancel and get a service provider. Got my service just over a month ago and had this happining 3 times already not a good start.
WV
Wendy V's updateReviewer Update
05 Jun 2026, 09:20Please do not send will get back to you that do nit help!
WV
Wendy V's update05 Jun 2026, 09:20
Reviewer Update
Please do not send will get back to you that do nit help!
Vox Telecom's replyOfficial
05 Jun 2026, 10:25Good day , Wendy
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist .
Please advise on a suitable time or alternative number to reach out.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist .
Please advise on a suitable time or alternative number to reach out.
Regards
Vox
Best regards,
Vox Telecom's reply05 Jun 2026, 10:25
Official
Good day , Wendy
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist .
Please advise on a suitable time or alternative number to reach out.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist .
Please advise on a suitable time or alternative number to reach out.
Regards
Vox
Best regards,
Vox Telecom's replyOfficial
12 Jun 2026, 11:10Good day , Wendy
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply12 Jun 2026, 11:10
Official
Good day , Wendy
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,