VOX OPENSERVE VUMATEL FIASCO

I app**** for fibre on the 15th of november. There is a current openserve line installed which vox installed 3 years ago. I left them and went to vodacom. I bought a new place and wanted to re-install vox as my daughter wanted vox. Biggest mistake. What ever you do don’t try and get 2 installations done at 2 different locations. Vox does not do more than one action at a time. I read the one star comments and now I know they are the worst isp ever. I called their call centre and got a variate number of replies ranging from rica documents to double accounts and out of stock and we are working on it. All smokescreen answers. They are just plain useless, One and a half month today and openserve called to install a fiber line today. I told them we have a line but it would be nice if they installed another one to keep them busy. The openserve technician activated the line to vox and told me I must contact vox to arrange future steps. This drama is all on the one order. I also app**** for fibre at another address where I must use vumatel fibre. The vox application process does not allow you to have 2 accounts on one cell number. Nothing is happening on the vumatel house. Showing outstanding documents of why I have 2 accounts. I phoned them, I sent them email explaining but somehow nobody there can read or listen. All the brains are on holiday. My advise is stay away from them.