ZS
Zunika S
1 reviews | Active since Apr 2022
05 Jun 2022, 17:38
Vox / Openserve
We struggle with this internet for 2 weeks and every weekend the internet is down showing a red line on the los line but on Monday 8h00 at night it works again. can you sort it out cause this getting us frustrated.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Jun 2022, 18:36 Good day Zunika S, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's reply05 Jun 2022, 18:36
Official
Good day Zunika S, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's replyOfficial
08 Jun 2022, 10:35Good day , Zunika S,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply08 Jun 2022, 10:35
Official
Good day , Zunika S,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,