Vox offline and disabled over a period of 15hrs and counting

I wish there was an option to not even select a star. That's how bad the service has been. I have not been able to connect since 11am 16 Jan 2023 until 17 Jan 2023. There was no update from Vox, not via email or SMS but only later on, on social media only by the way. I reside in Cape Town Milnerton rural and when I commented, they said services have been restored. How pathetic, me and neighbours use the same internet provider and they are still offline. Time and money has been lost over this company and its undeniably unreliable. The frustration is so deep its on par and in comparison with stage 6 loadshedding