VOX, Not a very good internet service provider.
On 01/12/2021 i app**** to upgrade my line. Order number X***. its 15/12/2021 and my line is still not upgraded. I have send various emails asking for an update regarding the upgrade and have only receiving those electronic auto reply emails. Today 15/12/2021 i have phoned twice already on *** and nobody even answers the phone. Im not sure if the problem is with VOX or Evotel but i wouldn't know due to vox not answering their phones and responding back to my emails.
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Vox Telecom's replyOfficial
15 Dec 2021, 14:06 Good day, Jaco C,
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Vox Telecom's reply15 Dec 2021, 14:06
Official
Good day, Jaco C,
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox