LP
Letitia P
1 reviews | Active since Dec 2015
17 Dec 2022, 08:43
Vox no support
Vox support is terrible, I am without WiFi since Wednesday 2pm, I have called them twice their calls keep cutting, they have your information yet don't call you back, sent two emails, ticket is logged with reference number: VOX***5, yet still no response, Support is terrible, honestly. I need to work with no wifi since Wednesday.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Dec 2022, 09:28 God day, Letitia D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Dec 2022, 09:28
Official
God day, Letitia D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
19 Dec 2022, 08:35 Good day , Letitia D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after support plugged the LAN cable in to LAN 1 on the router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after support plugged the LAN cable in to LAN 1 on the router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply19 Dec 2022, 08:35
Official
Good day , Letitia D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after support plugged the LAN cable in to LAN 1 on the router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after support plugged the LAN cable in to LAN 1 on the router
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox